All orders are processed within 2 - 3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
|Shipment Method||Estimated Delivery Time||Delivery Charge (per order*) ex-VAT||Applicable to|
|Courier||3-5 business days||£39.50||Cold-Stop Curtains
Tempro Adjustable Pallet Covers
|Courier||5-7 business days||£98.50
|Green Door - Single
Green Door - Double
|Courier||3-5 business days||£55.00||Track-Rack
F10D Safe 2 Step Trolley
F10B Safe 3 Step Trolley
|Postage||3-5 business days||£7.50||Small parts and accessories.|
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes outside of the UK
SMI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you receive your order damaged, please report to SMI with photos, detailing the extent of the damage. SMI will contact the shipment carrier to file a claim and ensure you receive your order promptly.
Please save all packaging materials and damaged goods, which SMI will arrange the collection of.
All shipping rates for International orders received will be quoted accordingly, and all Customs requirements confirmed with you at the time of enquiry.